FAQ

WHAT EXACTLY DOES A REFURBISHED WINDOWS LICENSE MEAN?

A refurbished windows license is tied to the motherboard of the machine purchased. As a result, it cannot be used to activate any other device.

WHAT IS YOUR WARRANTY POLICY?

Please refer to our Warranty and Returns Policy

WHAT KIND OF BATTERY LIFE CAN I EXPECT ON A REFURBISHED LAPTOP?

We guarantee a battery capacity of at least 60%. Laptop batteries are unlike those of other devices, and often begin to degrade in quality after around a year of use.

WHAT IS THE DIFFERENCE BETWEEN A GRADE, B GRADE, AND BLCD GRADE?

For more information on our grading process, please visit the Grading Details page.

HOW DO I MAKE BULK PURCHASES AND GET BULK PRICING

If you would like a quote on a bulk purchase, please contact us with the precise specifications you have in mind (RAM, HDD, SSD, Windows Load, etc.).

I HAVE A PROBLEM WITH MY PC. WHAT DO I DO NEXT?

If you're having any issues, please feel free to contact us.

IS MY OPERATING SYSTEM 32 BIT OR 64 BIT?

Any Operating System included in a purchase will be 64 bit.

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